Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last Updated: January 15, 2025

Who We Are

Thinkonlogix is an advertising and PR consultation firm based in Taiwan. We help businesses develop effective marketing strategies and build stronger public relationships. This privacy policy explains how we collect, use, and protect your personal information when you interact with our services.

Our office is located at No. 128, Zhongshan Street, Nantou City, Nantou County, Taiwan 540. You can reach us at +886223111531 or [email protected] for any privacy-related questions.

Information We Collect

We collect information that helps us provide better consultation services and understand your business needs. This includes information you give us directly and some technical data from your website visits.

Information Type What We Collect Why We Need It
Contact Information Name, email, phone number, company details To communicate about services and projects
Business Information Industry, company size, marketing goals To provide relevant consultation advice
Website Usage Pages visited, time spent, device information To improve our website and understand user needs
Communication Records Email exchanges, meeting notes, project documents To maintain service quality and project continuity

How We Use Your Information

We use your personal information to provide consultation services, communicate with you about projects, and improve our business offerings. Here's what this looks like in practice:

  • Responding to your inquiries and providing consultation services
  • Creating customized marketing strategies for your business
  • Sending project updates and relevant business insights
  • Analyzing website performance to enhance user experience
  • Maintaining records for business continuity and quality assurance
  • Complying with Taiwan's data protection and business regulations
Important: We never sell your personal information to third parties or use it for purposes unrelated to our consultation services.

Data Security Measures

Protecting your information is a serious responsibility. We've implemented several security measures to keep your data safe from unauthorized access, alteration, or disclosure.

Encrypted Data Storage

Secure File Transmission

Limited Access Controls

Regular Backup Systems

Our team receives regular training on data protection best practices. We also work with trusted technology providers who meet international security standards for data handling and storage.

Your Privacy Rights

You have several rights regarding your personal information. We respect these rights and make it easy for you to exercise them when needed.

Access Your Data

Request a copy of the personal information we hold about you and understand how we use it.

Update Information

Correct any inaccurate or incomplete personal information in our records.

Delete Your Data

Request deletion of your personal information, subject to business and legal requirements.

Limit Processing

Restrict how we use your information while maintaining necessary business records.

Data Portability

Receive your personal information in a structured, commonly used format.

Withdraw Consent

Stop certain uses of your information where consent is the legal basis for processing.

To exercise any of these rights, contact us at [email protected]. We'll respond to your request within 30 days and verify your identity before making any changes to protect your information.

Data Retention and Storage

We keep your personal information for as long as necessary to provide services and meet legal requirements. Different types of information have different retention periods based on their purpose and regulatory requirements.

  • Active project files: Retained throughout project duration plus 3 years
  • Communication records: Stored for 5 years for business continuity
  • Financial records: Kept for 7 years to comply with Taiwan tax regulations
  • Website analytics: Anonymized after 2 years, deleted after 5 years
  • Marketing preferences: Maintained until you opt out or request deletion
When we no longer need your information, we securely delete or anonymize it using industry-standard methods to ensure it cannot be recovered or reconstructed.

Sharing Information with Others

We don't sell or rent your personal information to anyone. However, there are limited situations where we might share your information with trusted partners or as required by law.

Service Providers: We work with carefully selected vendors who help us provide better services - like cloud storage providers, email systems, or project management tools. These partners are contractually required to protect your information and can only use it for the specific services they provide to us.

Legal Requirements: We may disclose information when required by Taiwan law, court orders, or to protect our legal rights and the safety of our clients and employees.

Business Transfers: If Thinkonlogix is acquired or merged with another company, your information would be transferred as part of that transaction, but the new owner would still be bound by this privacy policy.

International Data Transfers

While our primary operations are in Taiwan, some of our technology providers and communication tools may process data in other countries. When this happens, we ensure these transfers meet international data protection standards.

We only work with providers who offer adequate data protection through privacy frameworks, contractual safeguards, or certification programs that meet or exceed Taiwan's data protection requirements.

If you have concerns about international data transfers, please contact us to discuss alternative arrangements for handling your information.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser preferences.

Essential Cookies: These are necessary for the website to function properly and cannot be disabled.

Analytics Cookies: Help us understand website usage patterns so we can improve content and functionality.

Preference Cookies: Remember your settings and choices to enhance your experience on return visits.

Most browsers allow you to block or delete cookies, though this might affect website functionality. You can also opt out of analytics tracking by contacting us directly.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you by email if we have your contact information, or through a prominent notice on our website.

Minor updates that don't affect how we handle your personal information will be posted here with an updated date. We encourage you to review this policy occasionally to stay informed about how we protect your privacy.

Previous versions of this policy are available upon request if you need to reference older terms or understand what changes were made over time.

Questions About Your Privacy?

We're here to help with any privacy questions or concerns you might have. Our team is committed to transparency and will work with you to address any issues promptly.

Phone: +886223111531
Address: No. 128, Zhongshan Street, Nantou City, Nantou County, Taiwan 540